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Financial Aid Specialist II

Company

Texas Wesleyan University

Location

Fort Worth, Texas

Type

Full-time

Position Summary

The Financial Aid Specialist II serves as the main point of contact for document intake, resolving financial aid questions, explaining students’ awards, responding to email solicitations to the Financial Aid Office mailbox, assisting with all student orientations, FAFSA presentations, and assisting with all other tasks assigned. This position requires a person who is accustomed to working in a high-volume work environment, coupled with a lot of detailed work. The individual must be able to demonstrate that they are able to follow directions and work independently. Accuracy is a key component in this position, coupled with attention to detail. Applicant cannot be in default on any Federal Student Loans.

Essential Duties and Responsibilities - Answering telephone calls from students, staff, and potential donors to the University.
- First point of contact for all potential financial aid recipients.
- Provide frontline solutions for s...

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