Overview

Finance Officer – GBS Alabang Collections: The Finance Officer is responsible for collections of outstanding accounts receivables from the existing client base and all other aspects of collections, resolving customer billing problem and reducing accounts delinquency. This position will report to the Collections Supervisor

Responsibilities

• Manage assigned accounts to identify unresolved invoices and responsible for collection activities of the company through continued and sustained contact with customers.
• Collects on past due accounts by contacting customers via phone.
• Assist the inbound and outbound calls
• Contact customers based on scheduled work plan to obtain prompt payment and identify and reconcile disputes.
• Must communicate in a professional, friendly, pleasant and tactful manner.
• Send correspondence to customers via email.
• Ensure to update the Collection online or GCS sys...