Installation and support of Mitel (inc. Unify) & Yeastar PaBXs as well as voice and data solutions.

Keeping CRM tickets up to date – from initial assignment to completion of support request.

Working closely with the service/support desk to make sure appointments are managed and client

expectations are met.

Ensure technical best practice is used for all products and services installations.

Ensure all installation deadlines are met.

Ensure adequate communication of risks, issues and progress to Projects and Operations.

Full documentation and handover to maintenance / call centre and accepting handover from presales for new clients.

Assist with product demonstrations and testing.

Client handover and training.

MINIMUM REQUIREMENTS

• Grade 12.

• Own reliable transport and valid driver’s license

• Minimum of 2 years’ experience in a field technician role.