As a Regional Field Technician, you’ll be responsible for delivering hands-on technical support, system installations, and customer training directly at client locations. Acting as the on-site representative of RSS Technology Solutions, you’ll handle service needs that require an in-person presence, ensuring customer systems are installed correctly, fully operational, and supported to the highest standard.
You’ll collaborate closely with internal teams to resolve hardware and software issues, complete system deployments, document service activity, and provide exceptional technical support throughout the region and beyond.
JOB DUTIES AND RESPONSIBILITIES:
Provide timely, professional on-site technical support to diagnose and restore customer equipment functionality
Complete overnight system installations and technology conversions acros...