Job Description
Insight Global is looking for a Field Support Tech Manager to sit onsite in Richardson, Texas and travel 25-30% between company sites. Standard things you will deal with include tickets coming in from all locations for end-users asking for assistance. This team handles onboarding and offboarding of equipment so you are the first experience the end user will have with the organization. You are the customer advocate and need to ensure steps are taken to ensure things are pushed forward. You will manage anything with desktop support and help the end users with anything related to their devices. You may interact with vendors as this team is the primary contact working with Microsoft. This is a hands-on management role where you will be responsible for a team of 3, one on one’s, 6 months and 12-month reviews, and team goals/meetings but are also expected to be hands on. pay range 60-63/hr

We are a company committed to creating diverse and inclusive environm...