Role Overview

Aptella is looking for a Field Services Coordinator to join their team based in their Silverwater office.

The Field Services Coordinator will be responsible for coordinating all activities of the Field Technical Services Team in the NSW Region. This role ensures smooth communication between the field team and customers, manages daily field service activities, and provides administrative support to the field service team. You’ll be the ‘go-to’ contact for field service staff and customers, ensuring exceptional service delivery while adhering to safety and operational guidelines.

Key Responsibilities:

• Coordinate the field service team, manage schedules, and ensure optimum efficiency.
• Assist with incoming calls, provide technical support, and liaise with customers.
• Manage site-specific inductions and all related paperwork.
• Support internal teams with technical resources, product ...