Overview
Are you a hands-on problem solver who thrives in the field? Join ID Technology Canada, a ProMach company, as a Field Service Technician based in Surrey, BC. This position requires regular travel to customer sites across Western Canada and the U.S., offering flexibility and autonomy while being part of a supportive, high-performing team.
Responsibilities
- Install, demonstrate, maintain and repair marking, coding and labeling equipment
- Train customer operators and maintenance personnel
- Troubleshoot mechanical/electro-mechanical systems
- Assess customer needs and recommend solutions to optimize their processes
- Share and exchange solutions with other service technicians and sales managers
- Keep current on all company products by attending training sessions (onsite/offsite)
- Support administrative or remote technical tasks when not in the field
What You Bring