Positively influences customer satisfaction through the installation, support, and conducting training on site.
Uses enhanced troubleshooting skills to resolve customer issues.
Works per the Service Manager's schedule and must be available to be on-call and respond to customer emergencies.
Stays current on technical knowledge through participation on training programs, reading technical bulletins from Marposs databases, or other means available.
Provide timely, detailed, and accurate reports on service work performed and expenses.
Extensive travel in Michigan and Midwest area to support customers.
What we are looking for
Associates' degree in engineering (electrical, mechanical, mechatronics)
Must be able to read engineering drawings (electrical and mechanical)