• Positively influences customer satisfaction through the installation, support, and conducting training on site.
• Uses enhanced troubleshooting skills to resolve customer issues.
• Works per the Service Manager's schedule and must be available to be on-call and respond to customer emergencies.
• Stays current on technical knowledge through participation on training programs, reading technical bulletins from Marposs databases, or other means available.
• Provide timely, detailed, and accurate reports on service work performed and expenses.
• Extensive travel in Michigan and Midwest area to support customers.

What we are looking for

• Must be able to read engineering drawings (electrical and mechanical)
• Knowledge of PC software and hardware capabilities
• Mechanical aptitude and solid math skills
• Use of equipment such as micrometers, calipers, digital voltmeters, test units, software progra...