Overview Reporting to the Service Manager, the Field Service Engineer will be responsible for the delivery of services towards customers in Singapore and Southern Malaysia. This role will require self‑management and resourcefulness to deliver and exceed in the level of service quality and supporting the overall business growth.
Job Purpose - To carry out planned maintenance, installation & commissioning, technical support for Peak Gas Generators
- Diagnose errors or technical problems and determine proper efficient solutions
- Managing re‑visit, response time to customers and achieving global service delivery metrics
- To provide OEM partners and customers with professional support on the maintenance, repairs and installation of Peak generators
- To engage with customers during visits to better understand their needs or requirement towards usage of Peak generators, which could in turn generate new service sales or new sales...