About The Role

The Service Engineer will take responsibility for the repair, maintenance, servicing and commissioning of all electrical equipment supported by the company at customers' global sites.

Key Responsibilities

• Provide frontline product support ensuring customer satisfaction
• Investigate customer issues and develop solutions
• Carry out inspections/checks on own work as it proceeds and ensure equipment performs satisfactorily and is safe before handing back to the customer
• Produce detailed work packages including risk and method statements for all work
• Carry out site surveys on customers' equipment for appraisal/reporting for costings purposes
• Liaise with the Service Manager whilst working on overseas jobs
• Provide technical support for the existing product support engineers
• Carry out in line with our specification product servicing/repair and upgrades
• Work safel...