Job Overview

Field Service Engineer – Postcode BT, Permanent, Full‑time, located in Northern Ireland – GBR, United Kingdom (GB).

Responsibilities

• Reporting to the Field Service Manager, carry out servicing and repairs on Vaillant Group brand products.
• Fault finding on breakdown call‑outs and system work repairs.
• Provide customer service excellence at every opportunity.
• Work towards KPIs to support our Sales Department.
• Follow procedures and processes set by Field Service and support Field Sales initiatives.
• All activities are supported by a well‑established team of Operational Support Technicians and the training department.

Qualifications

• Hold CCN1, HTR1, CENWAT1 & LPG ACS gas certificates and preferably live locally to the area.
• Excellent customer service skills.
• High level of technical knowledge of the domestic gas range of group products with...