Join Us
The role of Field Service Engineer will be employed by 360 Connect, a subsidiary of Vodafone Greece.
What you'll do
The primary objective of the role is to resolve technical issues at the customer's premises, aiming for the immediate restoration of service and the delivery of high-quality support, ensuring a positive customer experience.
Key Responsibilities and Duties
Identify and report technical issues related to service faultsResolve technical problems and customer requests promptly and professionallyCollaborate with Engineers, Team Leaders, and other Departments to mitigate risks and improve operational performancePromote Vodafone products and services to enhance the overall customer experienceWho you are
Experience in a technical support department (optional)Strong communication skills<...