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Field Engineer

Company

Franklin Fitch

Location

london, england

Type

Full-time

This is an excellent opportunity for a motivated IT professional who enjoys a mix of hands‑on field work, remote support, and exposure to a broad range of technologies across multiple client environments.

The successful candidate will split their time between providing onsite technical support at customer locations across London and assisting a busy service desk team when not attending client sites. This role is ideal for someone who enjoys troubleshooting complex technical issues, building strong client relationships, and continuously developing their technical expertise.

What You'll Be Doing

  • Delivering onsite IT support to a diverse customer base across London and surrounding areas.
  • Diagnosing and resolving hardware, software, networking, and cloud‑related issues.
  • Providing remote support via telephone, email, and remote access tools.
  • Maintaining accurate documentation and updating support tickets throughout the issu...

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