Location: Tempe, AZ

Work Type: Field Support / Onsite



Overview:

Seeking a Field / Computer Technician to provide break-fix support for laptops, desktops, and peripheral devices in the metro area. This role involves hardware repairs, field service support, ticket management, and customer-facing technical support.

Responsibilities:

• Perform laptop and desktop break-fix repairs


• Replace hardware components including hard drives, motherboards, keyboards, and LCDs


• Conduct full unit swaps and peripheral replacements


• Support field service requests across assigned service areas


• Update and close tickets in the service management system in real time


• Provide professional customer support during onsite visits


• Maintain accurate documentation and reporting for all service activities