Ensure Service Operations’ compliance to Reporting Services (QPMS / Semi-QPMS), Termite Management Program
Conduct technical advisory for services requiring site inspection
Ensure accurate and on‑time submission of reports agreed with customer
Undertake periodic inspection to HD/KA customer; discuss findings and recommendations, seek agreement on action plan
Administration and Policy Directive
Assist Technical Manager in planning, scheduling, preparation of suitable training materials and conduct of technical training
Assist Technical Manager in updating Authorized Product List, coordinate request on addition and removal from the list; coordinate with procurement department and chemical supplier on supporting documents
Assist Technical Manager in conducting Service Audit, monitor status of Technician Performance Assess...