Elevate your career with Scotiatrust as a Fee Officer in Toronto, Ontario. Focus on internal client service by efficiently processing fees and optimizing service operations.

Scotiatrust is seeking a Fee Officer dedicated to supporting internal clients by managing fee processes. This role requires a keen eye for detail and analytical thinking to ensure accurate fee calculations and identify areas for service improvement. You’ll handle automated fee systems and manual setups when needed, while maintaining high customer service standards throughout.

Key Responsibilities

• Set up automated fee diaries based on client instructions
• Manually manage fee setups when automation is unavailable
• Process fee calculations and document reversals
• Control and log documents in the departmental database
• Respond to internal client inquiries and resolve issues

Requirements

• Post-secondary education is required