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FCC Customer Review Manager

Company

The Bank of East Asia (BEA)

Location

singapore, singapore

Type

Full-time

Responsibilities
  • Perform end-to-end Know Your Customer (KYC) Onboarding, Periodic, and Trigger reviews either as a Maker or Checker, and provide approvals for Normal and Medium Risk Financial Institutions, Retail and Corporate Banking customers.
  • Perform end-to-end KYC Onboarding, Periodic, and Trigger reviews as a Maker, and escalate for approval for High-Risk Financial institutions, Retail and Corporate Banking customers.
  • Liaise directly with customers to obtain required information or documents.
  • Ensure all higher-risk cases are identified, escalated and relevant approvals are obtained.
  • Review customers’ Source of Wealth (SOW), including assessing documentation and producing well-structured SOW narratives.
  • Review and clear Daily Name Screening alerts.
  • Investigate and file Internal Suspicious Transaction Reports (ISTR) to Financial Crime Compliance Department (FCCD) on suspicious customers and transactions.

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