F&B Director. World Class 5* Hotel Cape Town. To provide the highest level of hospitality in all the F&B outlets. Achieve total guest satisfaction and organisational profitability through effective utilisation of all resources. Continuously delight the guest by offering trend setting and innovative products and services.
Responsibilities
- Staffing and scheduling of the associates and allocation of duties to ensure the maximisation of associate productivity and minimise payroll costs.
- Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
- Recruitment, performance appraisal and management of associates in the department.
- Planning, forecasting and budgeting the revenues and costs for the department.
- Manage and lead associates to ensure maximum productivity.
- Oversee outlet managers and supervisors with the day-to-day running of their departments.
- Oversee the daily activities ...