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Fashion Customer Service Representative - Italian market

Company

Teleperformance

Location

Barcelona, Catalonia

Type

Temporary

Are you interested in Fashion?

Would you like to help customers to make the right choices ?

At TP we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to TP through job satisfaction and a great work environment.

Responsibilities

  • Receive incoming telephone calls from new and existing customers
  • Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
  • Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales
  • Requirements

    Key Competencies

  • Data accuracy
  • Attention to detail
  • Ability to gain immediate credibility and trust
  • Exceptional communication skills
  • PC and system literate
  • Can...

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