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FAS Intake and Triage Supervisor

Company

Department of Justice and Community Safety

Location

Melbourne, Victoria

Type

Fixed term - full time

* Lead a team that helps victims recover after violent crime.
* Make important decisions that support people when they need it most.
* Help shape a major reform that puts victims at the centre.
* Build a skilled team and improve how services are delivered.
* Fixed term, full-time role earning $100,894 - $114,476 per year, plus super.
What you will do
As financial assistance scheme intake and triage supervisor, you will lead a team that supports victims of crime through the financial assistance scheme.
You will help deliver a fair, trauma-informed service that supports recovery and improves outcomes for victims.
You will:
* lead a team of intake and triage officers to deliver quality and consistent services
* review complex applications and make decisions on interim support and authorised expenses
* manage the daily operation of the intake and triage function to meet service targets
* identify and address operational risks to support efficient...

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