Family Services Support Manager (Scale 2)

HMP Channings Wood

Family Engagement

Full time

Permanent

Position Overview

We are offering an opportunity for the role of Family Services Support Manager (known as a Family Engagement Manager internally) at HMP Channings Wood. In this role, you will oversee Pact's visitor centre services, including managing the prison's booking line service, family visit catering, play sessions for children during family visits, and family-focused interventions such as homework clubs, special visits, and themed family days. Additionally, you will support families' access to secure video visits and coordinate with our subcontractors in the Visits Centre.

Key Responsibilities

• Manage the visitor centre provision at HMP Channings Wood.
• Oversee the prison's booking line service.
• Coordinate family visit catering services.
• Facilitate play sessions for children...