What is the job role?
Help us shape a stronger, more connected Coventry.
We’re looking for someone who thrives in the community — building relationships, solving problems, and making services easier for residents to access. You’ll work across Family Hubs and local neighbourhoods to understand what people need and help deliver real, practical solutions.
What you’ll do
Be the first friendly point of contact for residents, offering universal help and connecting them to wider supportBuild trust, spot hidden needs, and help residents navigate servicesAct as a digital champion, supporting people to access online tools and servicesWork with partners across the Council, Early Help, and the communityShape local service offers by capturing insights, trends and resident feedbackPromote opportunities, raise aspirations, and support residents to thriveAll candidates must have the Right to Work in ...