Job Title: Failure Analysis Technician
Job Description
The Failure Analysis Technician troubleshoots and repairs customer-returned electronic equipment, performing detailed component-level diagnostics, rework, and testing to restore full functionality. This role documents all findings and corrective actions, supports continuous improvement through engineering feedback, and communicates technical information clearly to both internal teams and external customers while working with a high level of independence and technical accuracy.
Responsibilities

+ Troubleshoot and process customer-returned electronic equipment for repair or exchange.

+ Perform detailed component-level diagnostics to identify failures and compare findings with customer-reported issues.

+ Execute rework, modifications, updates, and realignments to restore equipment functionality to required specifications.

+ Prepare repair estimates and obtain customer approvals when require...