Client: Goodman | Location: Auckland

The Opportunity

Goodman is seeking a highly organised and customer-focused Facilities Coordinator to lead the day-to-day management of the Service Desk and Highbrook office operations. Acting as a central point of contact for customers, contractors and internal stakeholders, you will play a critical role in delivering an exceptional service experience across a premium property portfolio.

Key Responsibilities

• Manage the Service Desk system, ensuring all requests are logged, tracked, and resolved effectively
• Act as the first point of contact for customers, contractors and internal teams
• Liaise with Building Managers to ensure timely action of service requests
• Coordinate contractor works, inductions and compliance (including H&S requirements)
• Monitor contractor performance and escalate issues where required
• Support property operations including sec...