About the role

Were seeking a dynamic On-site Technician that will be supporting the IT Connect Bar to provide level 1 and 2 support. This includes incident resolution & request fulfilment, device support for all managed devices & hardware under warranty, device drop-off/collection point for Device Lifecycle Services, swap out loan devices and other agreed accessories and general IT queries for our customers. This role will be based on site at a customer building or campus.

Responsibilities and Accountabilities