Experienced Service Advisor – Fred Haas Toyota World Fred Haas Toyota World is seeking a highly motivated and customer-focused Experienced Service Advisor to join our team. This role is responsible for providing exceptional service to customers by effectively communicating their vehicle needs, coordinating repairs, and ensuring a seamless service experience.
Job Responsibilities
- Greet customers promptly and professionally, assessing their vehicle service needs.
- Advise customers on recommended maintenance and repair services based on manufacturer guidelines and vehicle condition.
- Prepare detailed repair orders, clearly documenting customer concerns and technician findings.
- Communicate repair progress and estimated completion times, keeping customers informed throughout the process.
- Provide accurate cost estimates and explain repair options to customers in an ...