What the role is: We are looking for a service-oriented individual to join the Memorial Services and Operations Division which oversees the operation and maintenance of Government cemeteries, crematoria and columbaria. You will be stationed at either Mandai Crematorium & Columbarium or Choa Chu Kang Cemetery Complex and will play a key role in providing after-death care service.
What you will be working on: Your job responsibilities include:
- Attend to customers on applications for services provided at the Mandai Crematorium & Columbarium or Choa Chu Kang Cemetery
- Attend to public enquiries/requests made via telephone or email or in person
- Review and process applications submitted by the applicant
- Perform daily revenue collection checks and compile revenue reports
- Perform administrative duties e.g., data entry, filing and sorting of documents
- Carry out data analysis of cases received and processed...