Executive / Sr. Executive – Finacle Helpdesk

Company

IDBI Intech

Location

Navi Mumbai, Maharashtra

Type

Full-time

            Providing Finacle Application Support on daily basis
Corodinating within team for resolutions of issued in various modules
Attend calls from branches / Operations units
Resolving issues in various Finacle 10 x modules i.e. Retail Asset, Retail Liability, Operations, CRM, etc.
Attend calls related to Finacle batch processes / EOD / BOD and resolving them.
Co-ordinate with L2 teams on escalated calls
Co-ordinate with Bank’s FCG for seeking approval for backend update as & when required

        

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Executive / Sr. Executive – Finacle Helpdesk

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