Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes. The Home Buying team is building a brighter future for all by unlocking the dream of Home Ownership for all Australians. This is achieved through the end-to-end management of the Banks Home Loan business including distribution through proprietary and third-party channels, acquisition, retention, customer experience, risk, change and continuous improvement.

The Home Buying Manage & Own Crew is responsible for the in-life experience of our Home Loan customers, ensuring customers maximise value from their loan and can seamlessly make changes when they need to. We support customers across all channels, Digital, Proprietary and Third Party Broker as well as our partners in the Group Operations Custome...