Key Responsibilities of the Executive Housekeeper:
-Ensures the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels
-Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
-Develops and implements plans where housekeeping initiatives & hotel targets are achieved
-Leads and manages the housekeeping team, fostering a culture of growth, development and performance within the department
-Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
-Builds and maintains effective working relationships with all key stakeholders
-Establishes and delivers an effective programme that advances service standards, profitability and cost control
-Ensures adherence and com...