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Executive Housekeeper

Company

Accor

Location

Juhu, Maharashtra

Type

Full-Time


Company Description

Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines.

Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property.


Job Description

Main Duties:

Administration

  • Statutory Requirements: Ensure that all departmental statutory requirements are adhered to.
  • Departmental Systems: Set up systems to ensure implementation of organisational standards of guest and associate satisfaction.

    • Customer Service

  • Set up systems, train and implement the same to ensure meeting of required standards of guests satisfaction
  • Track Guest Satisfaction scores on a monthly basis and focus on areas of deficiency

    • Financial...

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