Job Description
Roles and Responsibilities
Handle day to day operations-related tasks for Corporate clients and restaurant vendorsIdentify, analyze and support the improvement of existing business processes to optimize performanceEnsure customer satisfaction, responsible for minimizing uncertainty within the customer journeyDevelop and manage procedures and workflows to ensure that couriers are delivering the positive experience to corporate clientsTrack order and delivery related metricsAssist to design, build and maintain reports to empower the Corporate team to make optimal data-driven decisionsOptimize fleet operations through innovation and provide support to on-the-ground couriers when requiredExecute related ad-hoc tasksQualifications
Qualifications and Requirements
Bachelor degree holder in related fields, preferably operations mana...