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Executive, Case Audit

Company

HYPERSCAL SOLUTIONS PTE. LTD.

Location

singapore, singapore

Type

Full-time

Key Responsibilities
  • Review assigned case recordings monthly.
  • Identify and flag any concerning, high-risk, or non-compliant case recordings in accordance with organisational guidelines.
  • Highlight patterns or recurring issues observed across cases, where relevant.
  • Document and report flagged cases clearly and concisely to the designated supervisor/manager.
  • Maintain confidentiality and professionalism when handling all case information.
Scope of Work
  • The role primarily involves reviewing written case recordings rather than direct casework.
  • Focus is on quality assurance and early identification of potential concerns.
Competencies / Requirements
  • Strong attention to detail.
  • Ability to assess case documentation critically and objectively.
  • Basic understanding of case management principles (preferred).
  • Good written communication skills for...

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