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Executive, Account Management
Company
5G-Starlink Pte.
Location
singapore, singapore
Type
Full-time
About the job Executive, Account Management
Key Performance Indicators:
100% client retention and renewal of all assigned clients
Upsell/ Cross-sell and secure business referrals from new & existing clients
Grow Gross Profit, EBITDA & Net Profit of assigned portfolio
Service
Support the Manager, Account Manager to establish and continuously enhance key relationships with assigned clients
Resolve issues to achieve customer satisfaction
Act as single point of contact for all client issues (Private Banking Experience)
Value Creation
Quarterly/ 6-monthly review meetings with clients
Demonstrate our ability to provide Service Quality, Clinical Quality and Financial Quality
Showcase and highlight the value created for the client in terms of
Claims savings (Overall and Utilisation per member per year)
Service Level Agreeme...
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