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Excursion Manager
Company
Reliance Career Opportunities
Location
dubai, dubai
Type
Full-time
Design and develop a variety of tourism packages and excursions catering to different customer interests (e.g., adventure, culture, luxury, nature).
Conduct thorough research on potential excursion locations, activities, and cultural events within the UAE.
Establish and maintain relationships with local suppliers, tour guides, transportation services, and other stakeholders.
Negotiate contracts and service agreements, ensuring competitive pricing, quality service, and adherence to safety standards.
Evaluate and monitor supplier performance regularly.
Lead and manage a team of tour guides and excursion staff, providing them with training, performance evaluations, and support.
Ensure all team members have comprehensive knowledge of the excursions, customer service practices, and safety protocols.
Customer Experience:
Oversee customer feedback and ensure any concerns or issues are addressed p...
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