Key Responsibilities

• Conduct thorough visual inspections of damaged vehicles with customers
• Use Audatex and TMS to compile accurate repair estimates
• Submit quotations promptly to insurance assessors and follow up on approvals
• Collaborate with Manager and insurers to secure quotation signoffs
• Liaise with workshop to initiate and track approved repairs
• Monitor job progress, perform quality control inspections, and ensure compliance with safety regulations
• Lead, train, and support Junior staff
• Ensure excellent customer service is upheld throughout the repair process
• Communicate professionally with customers, insurers, and internal teams
• Identify upsell opportunities and contribute to sales growth

Qualifications

• Minimum: Matric (Grade 12)
• Audatex training with certificate
• Proven experience (2–5 years) in collision estimating or ...