The position is responsible for managing routine user support activities related to Datatex ERP, including system configuration, administration, troubleshooting, and analysis of new business requirements. It ensures effective resolution of user issues and provides timely support to maintain smooth business operations.The role is also responsible for ensuring the stable and efficient functioning of Datatex ERP and associated online applications by coordinating with relevant stakeholders, addressing system-related queries, and supporting continuous improvements in system performance and usability.