Job Summary
Under general direction, the Epic Application Analyst II is an Epic certified or proficient individual, who is responsible for the support, analysis, design, build, configuration, implementation, workflow documentation, and educational support of the assigned Epic application software, in alignment with organization's policies, procedures, and business operations.
Is knowledgeable about Epic or healthcare IT system functions. Readily displays the ability to diagnose issues, identify appropriate resources and escalations, and propose creative solutions to complex problems.
Understands the functions and processes of key customer departments and can coordinate and communicate effectively with a variety of stakeholder groups.
Can function independently at the level that will allow them to participate in the 24x7 on-call rotation and coordinate and deliver team level project requests.
Works with the objective of delivering elegant s...