Kickstart your IT career with us and gain hands‑on experience, work alongside experienced professionals, and build a solid foundation in tech support while making a real impact from day one!
38 hour working week (Mon - Thu 8hrs & Fri 6 hours)
Based on‑site in West Auckland and working within the education sector, you will be the first point of contact for any IT‑related issues. Through face‑to‑face interactions and managing the ticket board, you’ll deliver excellent customer service, effectively communicate with non‑technical users, and prioritize and troubleshoot technical problems. You’ll also collaborate with cross‑functional teams to resolve complex issues. As part of your responsibilities, you’ll complete daily timesheets, which require strong attention to detail. This role involves local travel across Auckland, so flexibility is important. No company vehicle provided.