3+ years of prior experience managing system operations and/or administrative functions
3+ years of experience in project management, including managing system operations and/or administrative functions
Ability to provide incident management support, including on-call and after-hours coverage
Ability to manage external vendors
Experience managing a ticketing system for application support
AWS Cloud Certifications
Atlassian Administration
Prior experience managing operations of Medicaid Enterprise systems
Ability to create presentations and prepare reports