POSITION OVERVIEW: The Enterprise Account Manager is responsible for managing the long-term relationship of high-volume clients to ensure client satisfaction and consistent growth with existing accounts. The Enterprise Account Manager will become the primary owner of the day to day account management responsibilities that include all service, product, pricing needs as well as strategic growth and development.

Responsibilities

• Manage new account transition after initial implementation and promote subsequent account growth by monitoring client business needs and pairing those with Path-Tec solutions
• Frequent interaction with assigned clients, including but not limited to managing their products, proposals, technology needs and more, with prompt follow-up on client requests
• Operate as the lead point of contact for all matters specific to the client
• Build and maintain strong, long-lasting co-worker and client relationships