Colure Health operates the Mozaiq Care+ platform, which includes post-discharge outreach and ongoing care-management programs — Transitional Care Management (TCM), Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Behavioral Health Integration (BHI) — for health-system partners including NYC Health + Hospitals.
The Enrollment Specialist is the first point of contact in the patient journey: working from provider and discharge patient lists, the Specialist identifies eligible patients, verifies their information and insurance, obtains consent, and completes enrollment in Mozaiq Care+ before handing the case to a Care Coordinator for post-discharge outreach. This role supports U.S. Eastern Time (ET) business hours. Colombia Time (COT, UTC−5) closely tracks U.S. Eastern Time year-round (aligned during EST and one hour ahead of ET during EDT), which minimizes schedule disruption compared with other regions.