The Customer Service Advisor – Travel & GDS Support position interfaces with customers through inbound and outbound calls, emails, and chats to provide exceptional travel-related support. The role requires hands-on experience using Global Distribution Systems (GDS) and the ability to manage flight reservations, fare calculations, ticket modifications, and customer inquiries with accuracy and professionalism.
This role is ideal for customer-focused professionals with previous customer service experience and a strong understanding of airline reservation systems and travel operations.
Deliver high-quality customer support through phone, email, and chat channels.
Assist customers with flight bookings, reservation changes, cancellations, and travel-related inquiries.
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