**Description**

The Engineering and Implementation Manager oversees all engineering projects and leads the 24/7/365 Enterprise Operations Center (EOC), delivering mission‑critical services that support physical and virtual hosting environments for all Consular Affairs (CA) systems domestically and abroad. This role provides strategic leadership for infrastructure planning, architecture development, enterprise monitoring strategy, and implementation across on‑premises and cloud environments. The manager directs Tier II and Tier III incident coordination and ensures effective enterprise monitoring using tools such as Oracle Enterprise Manager, Splunk, AppDynamics, and Zabbix. This role is responsible for ensuring full visibility, alerting, and dashboard capabilities across all DT/EA/CST IT environments, while driving resilience, modernization, and operational excellence.

**Location:** This position is located in the Arlington, Reston, Dulles, and Washington, DC area.