Completes preventative maintenance and/or basic repair activities on engines and related components at the customer site with minimal direction.
In this role, you will make an impact
Engages with customer in a courteous and professional manner.
Ensures prompt and efficient attention to customer needs.
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
Completes required documentation, such as service worksheets, timesheets and warranty claims via handwritten forms or business system input screens.