Working Style: 3 days a week in office, 2 days from anywhere

About the role

You will be accountable for the building of complex and evolving delivery plans for Field Engineering teams, making sensible, commercial decisions to support service performance, and mitigate risk.

What you’ll be doing

• You will lead and motivate the team members on the processes and procedures required to be followed to deliver field operations with accurate, deliverable work.
• Clarify and agree Network Field Services business / delivery priorities and use to set team direction.
• Own delivery performance: Identify performance concerns and lead team to undertake structured problem solving to continuously improve performance. Accountable for being able to articulate how the plan is delivered to Regional and Patch leads but also what this means to the business.
• Build and maintain relationships across own organisation, and where appropriate...