Confidential Jobs is seeking an IT support leader in Zug, Switzerland, to oversee and coordinate onsite support across multiple locations in the EMEA region. The ideal candidate will standardise onboarding and offboarding processes while acting as an escalation point for complex IT issues.

This role requires strong experience in end-user technology environments and hands-on knowledge of M365 and related tools. Your ability to drive process improvements and support office expansions will enhance efficiency across the organization.