We are hiring Email & Chat Support Associates for a non-voice customer support role. The position involves handling customer queries through email and live chat only—no phone calls required. Paid training will be provided, so both freshers and experienced candidates are welcome.



Key Responsibilities



Respond to customer inquiries via email and live chat in a timely and professional manner

Resolve customer issues by following standard operating procedures

Maintain accurate records of customer interactions

Ensure high levels of customer satisfaction through clear and courteous communication

Meet quality and productivity targets set by the team

Eligibility & Requirements



Basic computer knowledge and typing skills

Good written English communication skills

Ability to multitask and work in a fast-paced environment

Willingness to work in shifts (if applicable)

Freshers and experienced ca...