Job Summary The Cluster Lead coordinates community care programmes within an assigned cluster, delivering beneficiary support, volunteer engagement, and accurate record management to ensure effective service delivery.
Responsibilities - Manage daily operations of community care programmes within the assigned cluster to ensure smooth delivery
- Act as the primary contact for beneficiaries, providing timely support and assistance
- Conduct beneficiary intake interviews and enter data accurately into records systems
- Plan and coordinate outreach activities and community events to engage beneficiaries and stakeholders
- Organize and oversee distributions of meals, grocery packs, and other support items to beneficiaries
- Collaborate with volunteers to facilitate befriending programmes and beneficiary visits
- Maintain comprehensive documentation and update records for accurate reporting and compliance
- Participat...